Meet Our Expert Team

Meet the dedicated professionals who make our wellness and beauty services exceptional. Our team of experienced and passionate experts is committed to providing personalized care and outstanding results. Learn about their backgrounds, specialties, and the unique qualities they bring to our practice. Get to know the team that’s here to support you on your journey to looking and feeling your best.

Owner & Managing Director

Katherine cHALLACOMBE

About me

Hi I’m Katherine, Director of Rokoko Hub. I have worked in the hair, beauty and wellbeing industry for over 18 years loving every minute of it. Here at Rokoko Hub we have created a safe place for customers come and relax, recover, refuel, and feel rejuvenated all under one roof.

I have a wealth of experience in eyebrow services and hair removal and now specialise in these areas in our Medical Clinic on our first floor. 

 Here I help create new eyebrows for my clients through the form of permanent makeup and carry out laser services for hair and skin transformations. It makes me so happy when I create these transformations for my clients that change their lives in such a positive way helping to give them the brows they’ve always dreamed of and the skin they have been wishing for. 

Experience

I have experience in all aspects of beauty therapy, wellbeing, holistic and recovery treatments and laser and skincare services. 

My passion has always been delivering an exceptional service and making customers feel special. 

Passion

I thrive on making my clients happy, making them feel welcome and comfortable and meeting their wishes.

Manager & Clinical Manager 

Gemma John

About me

As a dedicated Manager and seasoned Beauty Therapist, I bring years of hands-on experience to the world of advanced skincare and medical treatments. I take pride in offering services that not only enhance the appearance of my clients but also boost their confidence. Specializing in a range of treatments including skincare, laser skin treatments, laser hair removal, tattoo removal, skin needling, and chemical peels, my focus is always on delivering personalized care tailored to each client’s unique needs.

Experience

Throughout my career, I have honed my expertise across various skin treatments, consistently achieving transformative results for my clients. Whether it’s a targeted skincare routine or more advanced procedures like laser treatments, I am committed to maintaining the highest standards of professionalism and care. My experience enables me to provide an integrated approach, ensuring clients receive treatments that are both effective and comfortable.

My Passion

My true passion lies in helping clients overcome skin challenges and achieve healthier, radiant skin. I believe in a holistic approach to skincare, understanding that true beauty and well-being come from within. By creating a warm, welcoming environment, I ensure every client feels cared for throughout their journey with us. The joy of seeing clients feel their best is what drives me, and I am deeply proud to be part of the Rokoko Hub family, where our shared goal is to provide exceptional care and remarkable results.

Our team

Rebecca Parsons

Head Beauty Therapist & Clinician 

Sarah Crooks

Senior Stylist

Rhian Bosworth

Senior Stylist

Kim Casey

Stylist

Kayla B 

Junior Stylist

Chole c

Junior Stylist

Chole P

Junior Stylist

Mia

Junior Stylist

molly

Trainee Hairdesser

Lucy

Junior Therapist 

Seren Keefe

Beauty Therapist 

Shauna Evans

Beauty Therapist 

chloe

Cafe Supervisor

codie

Barista  

amara

Trainee Barista

frey

Barista

louise murphy

Councilor

paul

Physio